Privacy Policy
Your data,handled plainly.
We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights. It applies to krishroyalorganics.com and any purchase you make from us.
We never see your card
We do not collect or store your card, UPI or bank account details. All payment information is handled directly by our secure payment gateway.
We never sell your data
We do not sell or rent your personal information to anyone. We share it only with couriers, our payment gateway, and providers who help us run the site.
On this page
01Information we collect
When you shop with us or contact us, we may collect:
- Contact details — your name, email address and phone number.
- Order & delivery details — your billing and shipping address and the items you order.
- Communication — messages you send us through our contact form, email or phone.
- Technical data — basic information such as your browser type, device and IP address, collected automatically to help the website function and improve.
All payment information is handled directly by our secure payment gateway.
02How we use your information
We use your information to:
- Process, pack and deliver your orders;
- Send order confirmations, delivery updates and respond to your enquiries;
- Manage your account, if you create one;
- Improve our products, website and customer service;
- Send you offers or updates, only where you have chosen to receive them; and
- Meet our legal, tax and accounting obligations.
03Payment processing
Payments are processed securely by a third-party payment gateway that complies with applicable data-security standards (such as PCI-DSS). Your payment details are shared directly with the gateway and are never stored on our servers.
04Cookies & analytics
Our website uses cookies to keep your cart working, remember your preferences and understand how visitors use the site. You can control or disable cookies in your browser settings, though some features may not work correctly without them.
05Who we share your information with
06Data security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
07Data retention
We keep your information only as long as necessary to fulfil your orders, provide support and comply with legal, tax and accounting requirements, after which it is securely deleted or anonymised.
08Your rights
You may request to access, correct or delete the personal information we hold about you, or ask us to stop sending you marketing messages, by contacting us at the details below. We will respond in accordance with applicable law.
09Third-party links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their policies.
10Children’s privacy
Our website and products are intended for customers aged 18 and above. We do not knowingly collect information from children.
11Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always appear on this page with the “Last updated” date shown above.
Contact & grievances
For any questions about this policy or your personal data, or to raise a grievance, please contact us.